Shipping policy
MODAEST – Shipping Policy
A brand. A movement. A lifestyle.
At MODAEST, every order is packed with precision and shipped with care. Here’s how we deliver your experience.
1. Order Processing Time
All orders are processed within:
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24–48 hours on business days (Mon–Sat)
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Orders placed on Sundays or holidays begin processing the next working day
During high-demand drops or collection launches, processing may take slightly longer.
2. Shipping Timeline (India)
Estimated delivery time after dispatch:
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Metro Cities: 2–5 working days
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Non-Metro Cities: 3–7 working days
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Remote Areas: 5–10 working days
Delivery timelines may vary depending on courier availability, weather, festivals, or unexpected delays.
3. Shipping Charges
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Free Shipping on Pan India.
4. Order Tracking
Once your order is dispatched, you will receive:
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A tracking link
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Courier details
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Live updates on your shipment status
You can also track your order anytime from the “Track Order” section on our website (if enabled).
5. Incorrect Address / Failed Delivery
Please ensure your shipping address and phone number are accurate.
MODAEST is not responsible for:
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Non-delivery due to incorrect address
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Customer unavailability
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Courier delays caused by external factors
If the order returns to us, re-shipping charges will apply.
6. Packaging Quality
Every MODAEST piece is packed in premium, tamper-proof packaging.
If you receive a package that looks:
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Opened
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Damaged
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Tampered
Please record a complete unboxing video and contact us immediately.
7. International Shipping
We don't ship International as of now.
8. Delays Beyond Our Control
Delivery timelines may extend due to:
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Festivals & holidays
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Weather disruptions
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Courier network issues
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Remote pincode access
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Government restrictions
We always try to minimize delays and keep your experience smooth.
9. Return Shipping
For return/exchange requests, our Return & Exchange Policy applies:
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Reverse pickup is available for most regions
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In some cases, self-ship may be required
We will guide you based on your pincode.
10. Contact Us
For any shipping-related support, reach out to us at: